Tixify
Operations

TIXIFY CREW

Tixify Crew is the staffing and accountability platform for live events that tracks every credential, every shift, and every meal voucher in real time.

Across every gate, every bar, every back-of-house. So nobody has to ask 'who let them in?'

Part of the Tixify Live Entertainment Cloud

AUTHORITY IN ACTION
PREVIEW

Key Capabilities

Active Roles

Live view of who holds authority. Managers, supervisors, crew.

Device Control

Lock devices to staff wristbands. Reallocate with a tap.

Permission Levels

Staff POS mode, gate override, refund authority. All enforced.

Guardrails

Alcohol blocked during work hours. Rules hold even when you are not watching.

Pairs With

Tixify Access

Crew governs movement. Staff zones, backstage access, area permissions.

Tixify Pay

Crew governs spending. Limits, rewards, entitlements at the POS.

Deep Feature Breakdown

Wristband Credentials

Staff wristbands carry authority. Not just identity.

Device Locking

Lock POS, scanners, and tablets to specific staff.

Entitlement Rules

Meals, drinks, tools. Managed resources with limits.

Instant Revocation

Disable credentials across all devices. Immediately.

Checkout Flow

End-of-shift checkout with 1-5 star rating.

Scheduling Sync

Crew listens to your scheduling tools via API.

System Intelligence Overview

No longer your problem

Remembering who worked which shift last time
Manually tracking check-ins across dozens of roles
Chasing down no-shows after they've already cost you
Explaining to finance why labor hours don't match

The picture you have now

Who's checked in, who's late, and who's a pattern
Which roles are overstaffed vs. stretched thin
What the actual labor cost is, not the scheduled one
How your crew performance compares event to event

And now you can

Staff the next event based on what actually happened
Flag reliability issues before they become problems
Brief your leads on coverage, not guesses
Stop carrying the crew roster in your head
Control

Authority at the edge

Staff permissions enforced on every device, every gate, every POS. No exceptions.

Resources

Entitlements that hold

Meals, drinks, tools. Managed resources with rules, not perks you hope people respect.

Accountability

Instant feedback

Checkout ratings captured in 3 seconds. The only moment you have to remember them.

Settlement

No spreadsheets

Settlement happens automatically. Reports ready when you are. Finance loves this.

Operations Timeline

Summer Festival 2026

Idle
SetupSettlement
SetupT-24h

Final preparations, staff briefing, system checks

Staff checked in127/142
Devices online48/48
Zones configured12
Test transactions1,247
Doors Open14:00

Entry gates active, initial crowd flow management

Peak20:00

Maximum capacity, all systems at full load

Wind Down23:00

Gradual exit, refund processing, lost & found

SettlementT+24h

Final reconciliation, vendor payouts, reporting

The outcome difference

Manual crew management

Spreadsheets for staff permissions

Running on Tixify Crew

Authority enforced at every device

Manual crew management

Honor system for entitlements

Running on Tixify Crew

Managed resources with rules

Manual crew management

End-of-event reconciliation chaos

Running on Tixify Crew

Real-time settlement

Manual crew management

Forgotten feedback

Running on Tixify Crew

Checkout ratings in 3 seconds

MEASURABLE OUTCOMES

Numbers that matter

Scale
2,000+

Staff managed without spreadsheets

Speed
3 sec

Average checkout rating time

Accountability
98%

Equipment return rate

Efficiency
0

Reconciliation meetings needed

THE BOTTOM LINE

Control

Your event, your rules

Crew enforces consistency so your managers do not have to. The system holds even when humans are tired.

Scale

Set and forget

The system handles 2,000 people like it handles 20. You do not scale. The platform does.

PLATFORM COVERAGE

What works where

Crew capabilities across your event surfaces.

Staff Credentials

Wristband-based staff identification

Access Gates
POS Devices
Admin App
Scheduling API

Device Locking

Lock devices to specific staff

Access Gates
POS Devices
Admin App
Scheduling API

Entitlements

Meals, drinks, tools allocation

Access Gates
POS Devices
Admin App
Scheduling API

Permission Levels

Role-based access control

Access Gates
POS Devices
Admin App
Scheduling API

Checkout Ratings

End-of-shift feedback capture

Access Gates
POS Devices
Admin App
Scheduling API

Equipment Tracking

Device and tool accountability

Access Gates
POS Devices
Admin App
Scheduling API

Payroll Export

Hours and cost center reporting

Access Gates
POS Devices
Admin App
Scheduling API

Guardrails

Alcohol blocking, time restrictions

Access Gates
POS Devices
Admin App
Scheduling API
Legend
Full support
Partial
Q2
Coming soon
Not available

Ready when you are.

Request a demo and discover how Tixify can transform your events.

Or explore the platform

What happens next
01

Are we a match?

We review your event to see if Tixify is the right fit.

02

Zero BS

No SDRs. No scripts. No generic decks.

ZERO BS
03

Meet your Executive

You talk directly to a technical person who stays with you.

NO HANDOFFSCONTINUITY
04

Need a discount?

We offer discounts by attendees, by number of yearly events, or by agreement length.

FLEXIBLETRANSPARENT
05

Not a match? No payment.

If we are not the right fit, you owe us nothing.

NO PAYMENT REQUIRED