Your attendee data stays yours
We do not sell, share, or monetize your customer data. You control access, export, and deletion.
Security & Compliance
Built for Trust
Event technology handles sensitive data: personal information, payment credentials, access permissions. Tixify treats security as infrastructure, not an afterthought. Every system, every process, every device is designed with protection in mind.
Security by Design
Tixify was built from the ground up with security as a core requirement, not a feature added later. Our engineering team applies defense-in-depth principles across every layer of the platform, from the cloud infrastructure that powers our backend to the RFID wristbands that operate at your gates.
We do not store what we do not need. Data minimization is a guiding principle. Personal information is collected only when necessary for the service, retained only as long as required, and deleted when no longer needed. Payment credentials never touch our servers. They flow directly to certified payment processors.
Our security posture is not static. We conduct regular penetration testing, maintain a responsible disclosure program, and continuously monitor for emerging threats. When vulnerabilities are discovered, we patch them. When incidents occur, we respond with a documented process that prioritizes containment, resolution, and transparency.
What This Means for You
Transactions are protected end-to-end
Payment data flows through PCI-DSS certified processors. Card numbers never touch our servers.
Downtime is not an option
Redundant systems across multiple availability zones ensure your event stays online, even under load.
Audits are already done
SOC 2 Type II, GDPR, PCI-DSS. We maintain the certifications so you do not have to explain them to your legal team.
Only the right people get in
Role-based permissions, multi-factor authentication, and audit logging protect your admin accounts.
Hardware is hardened
RFID devices use encrypted communication, tamper detection, and secure boot to prevent manipulation.
Compliance & Frameworks
Tixify maintains compliance with internationally recognized security, privacy, and payment frameworks. All certifications are independently audited.
| Framework | Platform | Devices | Infrastructure |
|---|---|---|---|
GDPR General Data Protection Regulation. Data processed lawfully, transparently, with explicit consent. Data subject rights fully supported. | |||
PCI-DSS Payment Card Industry Data Security Standard. Card data handled exclusively by certified processors. No card numbers stored on Tixify systems. | |||
SOC 2 Type II Service Organization Control. Security, availability, and confidentiality controls independently audited and verified. | |||
ISO 27001 Information Security Management System. Systematic approach to managing sensitive information. | |||
ePrivacy Directive EU cookie and electronic communication rules. Consent management and tracking transparency. | |||
PSD2/SCA Strong Customer Authentication for European payments. 3D Secure 2.0 supported for all card transactions. |
GDPR
General Data Protection Regulation. Data processed lawfully, transparently, with explicit consent. Data subject rights fully supported.
Platform
Devices
Infrastructure
PCI-DSS
Payment Card Industry Data Security Standard. Card data handled exclusively by certified processors. No card numbers stored on Tixify systems.
Platform
Devices
Infrastructure
SOC 2 Type II
Service Organization Control. Security, availability, and confidentiality controls independently audited and verified.
Platform
Devices
Infrastructure
ISO 27001
Information Security Management System. Systematic approach to managing sensitive information.
Platform
Devices
Infrastructure
ePrivacy Directive
EU cookie and electronic communication rules. Consent management and tracking transparency.
Platform
Devices
Infrastructure
PSD2/SCA
Strong Customer Authentication for European payments. 3D Secure 2.0 supported for all card transactions.
Platform
Devices
Infrastructure
Device & RFID Security
RFID technology is central to the Tixify experience. Wristbands and cards enable cashless payments, access control, and real-time tracking. This convenience requires robust security.
Every RFID credential uses AES-128 encryption for communication with readers. Data transmitted between the wristband and the terminal is encrypted, preventing interception. Each tap generates a unique session token, making replay attacks ineffective.
Offline operation is a requirement for live events. Network connectivity is unreliable in crowded venues. Tixify devices cache transaction data locally using encrypted storage, then sync securely when connectivity returns. No transaction is lost. No data is exposed.
Anti-cloning measures are built into the hardware. Each RFID chip contains a unique, non-transferable identifier that cannot be duplicated. Readers verify this identifier before processing any transaction.
Encryption Standard
AES-128 encryption for all RFID communication. Session tokens prevent replay attacks.
Offline Resilience
Devices operate without network connectivity. Transactions are cached locally with encrypted storage and synced when connection returns.
Anti-Cloning
Unique hardware identifiers on each chip. Readers verify authenticity before processing.
Incident Response
When security events occur, we follow a documented process that prioritizes speed, containment, and transparency.
Detect
Automated monitoring identifies anomalies. Alerts trigger within seconds of suspicious activity. Security team notified immediately.
Contain
Affected systems are isolated. Access is revoked. The blast radius is minimized before investigation begins.
Resolve
Root cause is identified. Patches are deployed. Systems are restored to normal operation with verification.
Audit
Incident is documented. Affected parties are notified as required. Post-mortem identifies improvements.
Detect
Automated monitoring identifies anomalies. Alerts trigger within seconds of suspicious activity. Security team notified immediately.
Contain
Affected systems are isolated. Access is revoked. The blast radius is minimized before investigation begins.
Resolve
Root cause is identified. Patches are deployed. Systems are restored to normal operation with verification.
Audit
Incident is documented. Affected parties are notified as required. Post-mortem identifies improvements.
Ready to see it live?
Book a personalized demo and see how Tixify transforms your event operations.